workday rising, At Workday's recent annual customer conference in Barcelona, the company announced a variety of new artificial intelligence and machine learning capabilities, along with updates on its partner ecosystem.
These innovations are designed to help companies increase productivity, streamline business processes, empower employees, and facilitate informed decision-making.
During her keynote address, Emma Chalwin, Chief Marketing Officer at Workday, shared six core values that inspire everything Workday does today. “Our first two are our employees and customer service. The idea that happy employees equal happy customers has been a firm belief for many years. And we have over 10,000 employees worldwide. We have over 2,000 customers in Europe and over 18,000 colleagues. Trust is at the core of our partnership and we are focused on taking care of our colleagues. That way, your colleagues will also be able to take care of their customers.”
Next, she cited innovation and integrity. “Today's keynote provides a comprehensive look at the innovations we are delivering across the Workday platform, including a glimpse into how the power of Workday AI and the ethical approach we are taking will work in the future. In fact, we apply integrity and ethics to every aspect of our business, including how we run our events, focus on more sustainable practices, and support the revitalization of our wider community. We are incorporating practical practices.”
In the end, Chalwin said it's all about profitability and fun. “Our success is equal to our partners' success, which is why profitability is another important core value.” We are focused on delivering value, and we are creating success for our customers as well. I hope so. Last but not least, a value that is dear and dear to all of us is to have fun while doing all this work. ”
The only constant is change
Talking about the world we live in today, she said that if there's one thing we know, the only constant is change. “Today's business environment is moving and changing more rapidly than ever before. The ability to operate with speed and stay one step ahead of competitors is critical. The explosion in AI is arguably one of the most transformative technology trends of our lifetime, and in fact, perhaps the most important since the introduction of the cloud.”
He said all of Workday's customers are at the forefront of this change, and Workday wants to be their trusted partner through this journey. “We are committed to providing the enterprise platform you need to transform your business and shaping the way the future works together. AI will transform the world of work like never before.” It's no surprise that this technology is raising concerns. AI can have negative consequences if not applied in an ethical and responsible manner. In addition to thinking about how to implement this technology differently than other enterprise software companies around the world, we have been experimenting with and leveraging this technology for over a decade.”
None of our products are intended to replace human labor.They aim to make what people do better
According to Chalwin, the company is improving the human experience and using this technology to increase people's productivity and capabilities while many other companies are catching up at the highest level or are still trying to get started. We use Workday AI to focus on improving. It provides information and allows you to solve problems that you previously thought were unsolvable. “None of our products are intended to replace human action. They are intended to make people better at what they do.”
AI as part of a natural workflow
She concluded by highlighting three key differentiators that underpin everything Workday does with AI. “AI is built into our platform and has been for several years. This allows applications to leverage AI natively as part of their natural workflow, and as a result, the Workday API It will be treated like any other feature within Workday. Just flip a switch and you're good to go. Second, you need a lot of high-quality data to properly train AI from day one, and Workday We know that Workday is designed as a multi-tenant cloud with a unified data model, which means all customers are using the same version of Workday, and as a result, All data in Workday follows a uniform structure that provides clean, consistent data on which to train ML models.”
This equates to more than 65 million subscribed users, more than 600 billion transactions per year, and constitutes the amount of clean, coherent data that the company could potentially leverage.
“Finally, believe me. We strongly believe that for AI to reach its potential, it must be trustworthy, and that trust must be built into its foundation from the beginning. is focused on providing our customers with transparency and a clear understanding of how their models are developed and addressed to reduce the risks associated with their use.”