It can be very frustrating if your SASSA grant is not paid on time. His WhatsApp line in South Africa is flooded with messages on this very topic every month. Also, don't worry if your SASSA grant has not been paid. You are not alone. This problem appears to be most prevalent in Social Distress Relief (SRD) grants disbursed by the South African Social Security Agency.
Because it's mostly 18 million in mzansi 28 million Social grant recipients receive an SRD benefit of R370 per month. This is the most common, but also the most likely to not be paid on time.It's much rarer to see us 4 million SASSA old age pension and 13 million SASSA child support subsidy is not paid on time each month.
Reasons why the Sassa grant has not been paid
SASSA Grant Status Check reports that the number one reason your SASSA grant is not paid out is missing or incorrect bank account details. More details:
1. Bank details
According to the agency, in most cases where SASSA subsidies are not paid, it is because the bank account information provided fails the SASSA bank account verification test conducted by the National Treasury. Another bank-related reason could be that you opted for a cash transfer and are now waiting for the bank transfer to arrive. Log in to the SASSA web portal to check your bank account details. And don't forget that the bank account must be in your name.
2. Technical issues
The agency receives twice as many SASSA SRD grant applications as it actually approves. In other words, 36 million Applications that need to be run. As a result, technical glitches are common and not surprising. If your SASSA grant has not been paid, there is likely an issue with your IT. Therefore, please report it as soon as possible to check if the system is actually down.
3. Failed means test
If the first two do not apply to you, the next most common reason is that you have failed the SASSA means or assets test. Considering this test, the government doesn't think you deserve a monthly subsidy because you already have enough income.
4. Contact details
Although it is rare, if your personal or contact details are incorrect, this could be the reason why your SASSA grant is not paid out. If there are any changes in your personal life, please double check and keep your agent updated.
5. Validation issues
Although it may be frustrating, in some cases SASSA may require you to verify your details via a registered phone number. If your SASSA grant has not been disbursed, please double check that SASSA has not sent you any notifications that you need to see or have missed them for any reason.
Furthermore, we live in the information age. Therefore, if your SASSA grant has not been paid and you do not know why, you should contact your government agency.
- Please contact the SASSA Helpline. 0800 601 011
- WhatsApp SASSA: 082 046 8553
- You can also call the Presidential Hotline. 17737
- Alternatively, email president@presidency.gov.za.
Read next: Updated: SASSA Seniors Grants for May 2024
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