ArsTechnica's Dan Goodin: ChatGPT is leaking private conversations, including login credentials and other personal information of unrelated users, screenshots submitted by an Ars reader showed on Monday. Of the seven screenshots of him submitted by readers, two stood out to him. Both contained multiple username and password pairs that appeared to be connected to support systems used by employees of the pharmacy's prescription drug portal. Employees using the AI chatbot appeared to be troubleshooting issues that occurred while using the portal.
“This is absolutely insane and terrible, terrible, terrible. I can't believe how poorly this was built in the first place. Improvements are being held back by the obstacles that have been put in front of us,” one user wrote. writing. . “I would fire [redacted name of software] Even if it was my choice, just because of this absurdity. This is wrong. ” In addition to the candid words and credentials, the leaked conversation includes the name of the app the employee is troubleshooting and the number of the store where the issue occurred. The entire conversation goes far beyond what is shown in the redacted document. Screenshot above. A link included by Ars reader Chase Whiteside showed the entire chat conversation. The URL disclosed an additional pair of credentials. The results appeared on Monday morning, shortly after leader Whiteside used his ChatGPT for an unrelated query.