Doha's Hamad International Airport (HIA) has been crowned the world's best airport at the annual Skytrax Awards, beating out 12-time winner Singapore Changi Airport.
The airport also won the title of “World's Best Airport Shopping'' for the second year in a row and “Best Airport in the Middle East'' for the 10th year in a row.
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Hamad International has a history of success, having won this title twice, the last time being in 2022. CEO Badr Mohamed Al Mehr expressed his delight at the timing of this year's award, which coincides with the airport's 10th anniversary.
“HIA celebrates its 10th anniversary this year and is truly honored to have been voted the world's best airport for the third time by passengers,” said Al Meer.
“Skytrax's prestigious award reflects the dedication of our employees who contribute every day to our innovation and leadership position,” he added.
Following closely behind Singapore's Changi Airport, Seoul's Incheon Airport secured third place, while Tokyo's Haneda and Narita Airports rounded out the top five.
Auckland is the only New Zealand airport to make the top 100 ranking, rising from 51st to 45th. He also ranked 5th in the Best Airports category serving 10 million passengers from 5 million.
Melbourne has been named the best airport in Australia/Pacific for the second year in a row, beating out Brisbane and Auckland. Christchurch secured eighth place, with Wellington closely following in 10th place.
Skytrax World Airport Awards: Top 10 Airports of 2024
The Skytrax World Airport Awards, which have been running since 1999, are based on passenger satisfaction surveys covering a variety of categories including check-in, arrivals, connections, shopping, security, immigration and departures.
Here is a list of the world's top 10 airports in 2024 and last year's rankings.
1. Qatar Doha Hamad Airport (2)
2. Singapore Changi Airport (1)
3. Seoul Incheon Airport, South Korea (4)
4. Tokyo Haneda Airport (3)
5. Tokyo/Narita Airport (9)
6. Paris Charles de Gaulle Airport, France (5)
7. Dubai Airport, United Arab Emirates (17)
8. Munich Airport, Germany (7)
9. Zurich Airport, Switzerland (8)
10. Istanbul Airport, Turkey (6)
What awards has India won?
Delhi International Airport retained its 36th position in the list, once again winning the title of 'Best Airport in India and South Asia'. Meanwhile, GMR's parent company, Hyderabad International Airport, was named the “Best Airport Staff Service in India and South Asia”, rising from 65th to 61st best airport in 2023.
Bangalore International Airport also performed well, winning the “Best Regional Airport in India and South Asia'' award, moving up 10 places from 69th place last year to 59th place. Additionally, JW Marriott New Delhi Aerocity was awarded as 'Best Airport Hotel in India and South Asia'.
India's growing influence at Changi Airport
Official data from Changi Airport Group (CAG) has revealed a significant milestone as India secured the fifth position among the top five largest passenger markets at Singapore's Changi Airport. The development, announced in January, underlines India's growing prominence in aviation despite the challenges posed by the COVID-19 pandemic.
In 2023, Indonesia took the top spot in Changi Airport's passenger market, followed by Malaysia, Australia and Thailand.
Before the start of the coronavirus disease 2019 (Covid-19) pandemic in 2019, Changi Airport had high passenger movement, with 68.3 million passengers registered. The 2023 traffic surge is an 83% increase from 2022 and reflects resilience amid global recovery efforts.
Throughout 2023, there were approximately 328,000 flights to and from Changi Airport, a slight decrease from the pre-pandemic level of 382,000 flights in 2019.
Remarkable progress was made in the final quarter of 2023, with 16.1 million passenger movements recorded, more than 90% of pre-pandemic levels. December emerged as the busiest month, with 5.8 million passengers using the airport, representing 91 percent of traffic in December 2019.
